Solutions
BiServ offerings on Business Intelligence are all tailored to your needs and based on BusinessObjects applications.
BusinessObjects is the world leader in the Business Intelligence Industry, with over 24000 customers in 80 countries worldwide.
Project Management
Our effective and timely approach helps you reduce your Total Cost of Ownership.
Business Analysis and definition of Key Performance Indicators (KPIs)
What in your structure helps you drive result?
Reporting Infrastructure design
Identification and definition of the metrics or factors of your Business affecting your results. Universe Design.
Report writing
We answer your critical Business questions and provide you with that knowledge required for a fast and effective decision-making process. Providing information to the right person when and where needed.
E.g.: Why have sale of a specific product gone down for the past 3 months in a specific region?
Installation, System upgrade and migration
From that first installation to every subsequent upgrade, we are at hand to make sure your investment is safe and ensure that the overall process is as seamless as possible. WebIntelligence Enterprise 6, BO Full client, Supervisor, Designer (Administrative tool), Auditor (Audit), Broadcast Agent (Report publishing), are some of the tools available within BusinessObjects product range.
Reports and universes migration from a version to another.
Training
BiServ provides high quality education services on any BusinessObjects module.
Our aim here is to reduce the learning curve by providing a permanent staff skills transfer. Thus putting the building blocks for a successful system acceptance.
Support
One of our goals is to maintain long term Business Relationships with our clients.
And in order to maximize the return on their investments, strengthen by the strong relationships with our key technology partners, we will quickly bring any issue to resolution.